Hardware Support

The DFM Help Desk offers computer hardware with prior pre-approval. We have a three-year replacement cycle on all laptops and a four year replacement cycle on all desktops.

Request Equipment


Standard specifications for desktop and laptop computers and printers

Desktop Standards

Dell Optiplex GX Series Ultra Small Form Factor
17" flat panel monitor

Laptop Standards

Dell Latitude D Series

  • 400 Series - smallest profile, light weight, external CD/DVD bay
  • 600 Series - average size and medium weight, 15" screen
  • 800 Series - largest footprint and weight


  • D Family Monitor Stand
  • 17" external flat panel monitor
  • Port replicator
  • Carrying case

Printer Standards

HP 4000 Series - meets requirements for printing from Epic

Links and Resources